Identify where the message appears
Save the exact message and the action that triggered it. This guide covers unavailable price history. If candles load but a strategy reports no trades, use the separate Strategy Tester No Data guide. Do not begin by changing entry conditions when the underlying chart cannot supply the requested period.
| Surface | History boundary | What to record |
|---|---|---|
| Ordinary chart | Intraday history uses plan-based bar limits and available symbol data. Daily-based charts show the available daily history. | Earliest loaded candle, interval, exchange-qualified ticker and session. |
| Bar Replay | Replay depth varies by symbol, interval and plan; it is not the ordinary chart bar allowance. | Use Select date, then Select the first available day. Save that boundary for this interval. |
| Deep Backtesting | Uses stored history, with a maximum of two million bars per calculation. Longer selections use their most recent two million bars. | Requested dates and actual calculation coverage. Partial coverage can still produce a report. |